CDA job at White Force Outsourcing Pvt Ltd India, US

Job Description

Responsibilities:
List the responsibilities, these should be the roles KPIs that we would measure
on-
 Provide Exceptional Support: Respond to customer queries via email, chat,
and phone calls, ensuring each interaction is handled with empathy, clarity,
and professionalism.
 Solve Customer Challenges: Proactively address and resolve customer
concerns by identifying the root cause and providing timely solutions.
 Deliver Delight: Create positive experiences by understanding customer
needs, offering personalized assistance, and going the extra mile to ensure
satisfaction.
 Maintain Performance Standards: Meet key customer support metrics,
such as response time, issue resolution time, and customer satisfaction
scores.

Job requirements

Experience: 1 to 6 Year.
Education : Any Graduate
Specilization : bba...
Skills :
Industry Type : Heat Ventilation / Air Conditioning
Status : Not Disclose.

Job Tags

Full time,

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