Clinical Liaison Job at Erickson Senior Living, Silver Spring, MD

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  • Erickson Senior Living
  • Silver Spring, MD

Job Description

Location:

Riderwood Village by Erickson Senior Living

Join our Sales team as a Clinical Liaison!

The Clinical Liaison is responsible for the data collection and coordination of admissions for referrals from inpatient acute care and sub-acute care settings, including internal residents of the Erickson Living community. On-site review is conducted whenever possible to facilitate relationship building with professional referral sources, as well as to expedite referral management. The Clinical Liaison will collaborate with Physicians, Continuing Care Sales/Admissions Staff, Hospital Case Managers, Social Workers, and/or Discharge Planners, to facilitate the admissions/transfer process. The Clinical Liaison assists in marketing outreach to referral professionals in hospitals and physician offices. The Clinical Liaison is an active participant with the Healthcare Sales Team in meeting and/or exceeding census and revenue goals .

How You Will Make An Impact

  • Collaborates with hospital discharge planners, case managers, the physician, Director of Nursing, and Administrator of any medically complex resident seeking admission.
  • Monitors and supports residents and families who are at the hospital or are outplaced at alternate care facilities and provides support as they navigate back to campus.
  • Coordination of move-in dates/admissions and transfer of residents throughout the continuum to SNF/LTC.
  • Responsible for onsite visits and clinical review of residents’ needs and care, including Holistic Assessments.
  • Supports all aspects of the Continuing Care team’s processes for Continuing Care as well as supporting an integrated healthcare approach to care offered on campus.
  • Develop and nurture resident and team relationships to assure residents care needs are met and to ensure quality care and service
  • Supports Continuing Care Sales team with outreach efforts and networking inside and outside the community.
  • Detail-oriented with the ability to handle multiple tasks simultaneously.
  • Excellent organizational and time management skills
  • Ability to promote and maintain positive and professional working relationships at all times

What We Offer

  • Compensation: $70k – $82k annual base salary, commensurate with experience plus commission
  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
  • Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
  • Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
  • Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
  • CVS onsite

What You Will Need

  • Minimum of 3 years of clinical experience in an acute hospital setting preferred
  • Liaison experience or healthcare marketing background preferred
  • Familiarity with acute hospitals, rehabilitation hospitals, sub-acute rehabilitation facilities, and the local healthcare market preferred
  • Must maintain valid state driving license

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Riderwood is a beautiful 120-acre continuing care retirement community in Silver Spring, Maryland. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Riderwood helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law

Job Tags

Local area, Immediate start,

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