Clinical Liaison (NOLA) Job at myLaurel, New Orleans, LA

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  • myLaurel
  • New Orleans, LA

Job Description

Clinical Liaison – New Orleans, LA

Transform Patient Care With myLaurel

myLaurel is seeking a dedicated and experienced Clinical Liaison based in New Orleans, LA to support the launch and expansion of our innovative home-based acute care services within a leading partner hospital system.

This pivotal role will focus on identifying eligible patients, supporting smooth hospital-to-home transitions, and strengthening partnerships with clinical teams. You'll leverage your deep knowledge of hospital operations and care coordination to make a meaningful impact—improving outcomes, reducing readmissions, and elevating patient experiences.

About Us

myLaurel is the leader in home-based acute care tailored to the needs of frail, elderly, and complex patients. Our mission is to radically improve care by delivering hospital-level services at home , helping patients avoid unnecessary hospitalization, achieve better outcomes, and experience care with dignity and comfort.

Key Responsibilities

  • Relationship Building : Develop strong, ongoing partnerships with hospital leadership, medical staff, and care teams.

  • Patient Referrals : Identify eligible patients and develop referral pathways to drive volume.

  • Patient Engagement : Educate patients and caregivers on our model, secure informed consent, and support discharge planning.

  • Strategic Development : Collaborate with Client Success to drive service line growth aligned with hospital goals.

  • Clinical Expertise : Apply clinical judgment to support eligibility decisions and program recommendations.

  • Performance Measurement : Track referral metrics and patient outcomes to drive program improvements.

  • Collaboration : Work cross-functionally with internal myLaurel teams to ensure seamless transitions and optimal care.

  • Documentation : Complete timely, accurate documentation and professional correspondence.

Key Competencies

  • Strong clinical knowledge and decision-making

  • Care coordination and discharge planning expertise

  • Outstanding interpersonal and communication skills

  • Highly organized and proactive with strong time management

  • Proficient in EHR systems and documentation

  • Comfortable navigating complex healthcare environments

Requirements

  • Active clinical license in one of the following disciplines:

    • Registered Nurse (RN)

    • Licensed Practical/Vocational Nurse (LPN/LVN)

    • Licensed Clinical Social Worker (LCSW)

    • Emergency Medical Technician – Paramedic (EMT-P)

  • Minimum 2 years of clinical experience in inpatient, acute care, or emergency settings

  • Demonstrated success in meeting KPIs and improving care transitions

  • Analytical thinker with strong problem-solving abilities

  • Reliable transportation and ability to travel daily between three hospital locations in the New Orleans area (Kenner, Uptown, and West Bank)

  • Valid driver's license and current auto insurance

Schedule

  • Monday–Friday, 8:30 AM – 5:00 PM

  • Occasional evenings or weekends as needed for patient needs

Compensation & Benefits

  • Salary : $90,000–$105,000 annually, plus productivity bonus based on performance

  • Benefits :

    • Comprehensive health insurance

    • Retirement plans

    • Paid time off

    • Professional development support

Apply Today

Join myLaurel and be part of a healthcare transformation—bringing acute care home where it belongs.

Job Tags

Full time, Afternoon shift, Monday to Friday,

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