Job Description

Customer Experience Analyst I

Location: Overland Park, KS 

Company: DataMap 

Client Work: ( (

Why Join DataMap?

At DataMap, we  implement cutting-edge financial and operations software for some of the world's largest companies (e.g., Google) and develop  innovative, award-winning technology products . As a  Microsoft, Coupa, Boomi, SAP, and Oracle partner , we specialize in business process optimization and digital transformation.

If you're looking for a  fast-growing, high-energy environment with startup potential , this is your chance to gain  expert skills, work on enterprise solutions, and grow into a leadership role .

Role Overview

We are hiring  both entry-level and experienced candidates for this role. Whether you're a  recent graduate eager to learn or an  experienced professional looking for growth , we provide a path for career development.

You will  work with stakeholders to implement financial and supply chain solutions , focusing on  business process optimization and system configurations . This role offers hands-on experience with  ERP, procurement, and finance systems , along with mentorship and training.

Key Responsibilities For Entry-Level Candidates (Recent Graduates & Early-Career Professionals)

• Learn to  analyze business processes and document project requirements for financial and supply chain system implementations.
• Assist in  system configurations, testing, and optimization under the guidance of experienced consultants.
• Work alongside  project managers, developers, and customers to implement solutions.
• Gain experience in  data analysis, reporting, and workflow automation .
• Stay up-to-date with  enterprise technology trends and contribute to internal knowledge sharing.
• Participate in  user training and provide ongoing support for system users.

For Experienced Professionals (2+ Years of Experience)

• Lead business process analysis sessions , documenting current and future state requirements.
• Configure and optimize enterprise financial and supply chain platforms (e.g., ERP, Source-to-Pay, Procurement, P2P, Expense Management).
• Provide  technical guidance on best practices for implementing business software solutions.
• Support system integrations and  collaborate with development teams on solution design.
• Analyze, test, and optimize system configurations , ensuring business needs are met.
• Guide and mentor junior analysts as they develop hands-on expertise.
• Stay certified and informed on the  latest financial system innovations (Coupa, SAP, Oracle, Workday, etc.).

Additional Responsibilities

• Gather, interpret, and analyze business data.
• Configure and test cloud-based enterprise software.
• Develop process documentation, system specs, and business workflows.
• Conduct stakeholder interviews and present findings.
• Identify and implement business process improvements.
• Support technology-driven financial and supply chain transformations.

Qualifications For Recent Graduates & Early-Career Professionals

• Bachelor's degree preferred (Information Systems, Business, Finance, Supply Chain, Communications, or related field).
• Strong  problem-solving and analytical skills .
• Excellent  communication and documentation skills .
• Interest in  ERP, procurement, supply chain, and financial systems .
• Ability to  learn and adapt quickly in a fast-paced environment .
• Experience with  data analysis, process optimization, or business operations is a plus.
  

For Candidates with 2+ Years of Experience

• Hands-on configuration experience with  business financial, ERP, procurement, or supply chain systems (e.g., SAP, Oracle, Workday, NetSuite, JD Edwards, Ariba, Microsoft Dynamics, Salesforce, ServiceNow, Infor/Lawson, Coupa).
• Experience with enterprise system implementations, customizations, or integrations .
• Understanding of  procurement, sourcing, finance, or accounting (e.g., purchase orders, invoices, contracts, reporting, journal entries, accounts payable, expense reporting, asset management).
• Familiarity with  agile/scrum/Kanban methodologies .
• Strong  technical and functional consulting experience with at least one major enterprise system.

Benefits & Perks

• Competitive salary & performance-based bonuses. 
• Unlimited vacation & flexible work environment. 
• Free catered lunch. 
• 401(k) with employer match. 
• Health insurance with generous employer contribution. 
• Hands-on mentorship & career development opportunities. 

Why Apply?

• Fast-track your career in enterprise technology consulting.
• Gain hands-on experience with  industry-leading financial and supply chain systems .
• Be part of a company that values  innovation, collaboration, and professional growth .

Apply today! Even if you don't meet every requirement, we encourage candidates who are eager to learn and grow.

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