Customer Support Representative-WFH Job at SkillLabs, University, MO

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  • SkillLabs
  • University, MO

Job Description

Job Title: Customer Support Executive

Company Description: We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service.

Responsibilities:

  • Respond to customer inquiries and resolve issues promptly via phone, email, or chat
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Identify and assess customers' needs, and provide appropriate solutions or alternatives
  • Keep accurate records of customer interactions, transactions, comments, and complaints

Candidate Profile Required:

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Tags

Full time,

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