Job Description

**Job Description** Provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each CSR on a daily basis in the interest of efficient customer service . **Primary Responsibilities (Essential Functions):** + Assist walk-in customers as needed. + Assist with routine handheld/printer availability and operations. + Build and print routes for drivers on a daily basis, including but not limited to shipping documents, route sheets, and barcode labels. + Dispatch drivers for extra or missed pick-ups, and ensure that routes are balanced on a daily basis. + Assist Customer Service with customer requests, route changes, and rescheduling for pickups/missed stops. + Monitor operations and work of all Customer Service Reps. + Monitor and escalate CIC's to supervisor + Review driver paperwork (VCR and log book) and file paperwork. + Debrief drivers in accordance with written SOP's. + Complete consolidated manifests for trailer shipments. + Forwards VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance request. + Assist drivers with problems/issues as issues arise. + Create load sheets, prepare reviews and stamp all manifests. + Track and input DOT hours in JJ Keller and update SAP data. + Monitor company policies and procedures and communicate to staff, as necessary. + In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. + Oversee and participate in the maintenance of DOT Log Files and Vehicle Condition Reports for all CSRs and equipment. Ensure DQF, DOT Logs and VCR logs are accurate and complete; must maintain DOT files and download PDTs. + Performs other reasonably related tasks as assigned by management. **Basic Required Qualifications:** High school diploma or GED 2+ years of related transportation/logistics experience preferred. **Preferred Qualifications:** + 2+ years of related transportation/logistics experience preferred. + Knowledge of waste routing and disposal of Hazardous Materials. + Knowledge of DOT, EPA, and State Waste Regulations. **Pay and Benefits** The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) **Workplace Type** This is a fully onsite position in Glencoe,AL. **Application Deadline** This position is anticipated to close on Jun 26, 2025. **About Aerotek:** We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Weekly pay, Temporary work,

Similar Jobs