Job Description

Job Title: Executive Assistant

Employment Type: Full-Time

Location: Remote ( LATAM )

About the Role

We're hiring an Executive Assistant to work directly with the CEO and help keep the business running smoothly day to day. This role is a mix of calendar ownership, communication, operational follow-through, and high-trust support. You'll be the CEO's right hand-making sure priorities are clear, meetings are prepared, and important tasks don't slip. A notable part of this role includes supporting the CEO's personal brand and social presence (Facebook and Instagram) . You'll help manage DMs, scheduling, and content planning-treating social communication with the same urgency and organization as email and internal messages.
This is ideal for someone who's highly organized, proactive, discreet, and comfortable operating in a fast-paced environment with shifting priorities.

What You'll Do

Own the CEO's calendar: scheduling, rescheduling, protecting focus blocks, managing time zones, and ensuring meetings have clear agendas and outcomes.

Inbox + communications support: triage emails/messages, draft responses, follow up on threads, and escalate urgent items.

Meeting prep and follow-through: create briefs, gather context/documents, take notes when needed, and track action items to completion.

Coordinate with internal teams and external stakeholders: clients, partners, candidates, vendors, etc.

Social + personal brand support (Facebook/Instagram):

• Monitor and triage DMs alongside email (respond, escalate, or hand off appropriately)
• Draft replies and maintain high-quality written communication
• Build and maintain a content calendar
• Draft captions and schedule posts
• Track follow-ups and conversations through completion (e.g., scheduling, coordination)

Community/group support: help manage customer groups and conversations; comfortable using personal or newly created social accounts associated with the business as needed, and being added to DM threads to take over coordination.

Travel and logistics: book flights/hotels, build itineraries, and handle expense documentation when required.

Light personal admin (as needed): coordinating home services (cleaner, drivers), placing online orders, scheduling personal appointments (e.g., doctor visits), and general day-to-day logistics support.

Maintain systems: organize files, improve processes, and build simple workflows to reduce CEO overhead.

What We're Looking For

• 3+ years of experience supporting a CEO/founder/executive (startup experience is a plus).
• Excellent written and spoken English (high writing quality is critical).
• Strong judgment and discretion in handling confidential information.
• Extremely organized with close attention to detail and follow-through.
• Comfortable with ambiguity and changing priorities; calm under pressure.
• Proactive communicator who flags risks early and proposes solutions.
• Personable and professional-comfortable owning conversations and being trusted to take over scheduling/coordination when handed off by the CEO.
• Comfortable supporting social media workflows (DMs, content calendars, scheduling, drafting).
• Experience with Google Sheets is preferred (tracking, basic reporting, and organizing workflows).

Tools You'll Use

• Google Calendar / Gmail
• Slack
• Notion / Google Drive / Docs
• Google Sheets + basic spreadsheets for tracking
• Facebook & Instagram (DMs, posting/scheduling, community/group management)

Join Us and Enjoy These Perks!

As part of the Puzzle team, you'll enjoy:

• Competitive USD salary
• Paid time off and holidays.
• Health insurance subsidy (country-dependent).
• Annual salary reviews based on performance and client feedback.
• Paid training & certifications aligned with your role and career path.
• Fully remote position with a stable, long-term client.

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