Job Description

About Upwell

Upwell helps businesses get paid faster. We provide accounts receivable automation software that streamlines invoicing, payment collection, and customer communications. Our mission is to unlock cash flow for growing companies, empowering them to invest back into their businesses.

We're a venture-backed startup at a dynamic growth stage, working with an amazing roster of customers across industries. Our team is collaborative, pragmatic, and driven by real-world results. We believe in ownership, continuous learning, and creating software that makes an immediate impact for our users.

About the Role

We are seeking a QA Engineer who will take ownership of quality assurance for our platform. You'll work closely with engineering, product, and customer success teams to ensure our software is reliable, performant, and delivers a great user experience. This is a hands-on role for someone who thrives in fast-paced startup environments and enjoys building scalable QA processes from the ground up.

Key Responsibilities

• Design, develop, and execute test plans and test cases for new features and platform updates

• Collaborate with the engineering and product teams to define acceptance criteria and testing strategies

• Perform functional, regression, integration, and end-to-end testing

• Automate test cases where feasible to improve coverage and efficiency

• Identify, document, and track defects through resolution

• Advocate for quality throughout the software development lifecycle

• Monitor and improve QA processes, tools, and metrics as the product and team scale

• Support release readiness and post-release validation

• Provide feedback to continuously improve product usability and performance

What We're Looking For

Required:

• 3+ years of experience in a QA Engineer or Software Test Engineer role

• Strong knowledge of software QA methodologies, tools, and best practices

• Experience creating detailed test plans, test cases, and defect reports

• Proficiency with manual testing and familiarity with test automation frameworks (e.g., Selenium, Cypress, Playwright, or similar)

• Excellent problem-solving skills and attention to detail

• Strong communication and collaboration skills

Preferred:  

• Experience testing SaaS products, especially in fintech or B2B software

• Familiarity with API testing tools (e.g., Postman)
• Basic understanding of SQL and ability to validate data integrity

• Startup or early-stage company experience

Why Join Upwell?

• Be part of a high-growth, mission-driven company.

• Work with a collaborative and passionate team.
• Competitive salary and benefits package.
• Opportunity to make a significant impact on the company's success.

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