Job Description
Title: Salesforce Architect
Location: Parsippany, NJ (Hybrid)
Type: Contract
Day to Day job Duties:
- Define end-to-end Salesforce Service Cloud architecture, ensuring alignment with business goals and enterprise standards
- Design scalable and modular solutions across Case Management, Omni-Channel, Knowledge Base, Live Agent, CTI, and Email-to-Case
- Lead the design of data models, security models, and sharing architectures
- Develop integration strategies using REST/SOAP APIs, Platform Events, and middleware tools like MuleSoft, Informatica, or Dell Boomi
- Evaluate and recommend AppExchange products and third-party tools as part of the solution landscape
- Create solution blueprints, sequence diagrams, and architecture documentation for development teams
Technical Leadership
- Serve as the technical authority for Salesforce implementations, providing direction to developers, administrators, and functional consultants
- Enforce governance standards, design patterns, and best practices across all Salesforce projects
- Perform code reviews, solution assessments, and ensure compliance with Salesforce platform limits and security standards
- Mentor development teams and guide them on Apex, LWC, Integration, and Performance Optimization
Stakeholder & Delivery Management
- Collaborate with business analysts, project managers, and client stakeholders to translate requirements into robust technical designs
- Participate in solution estimation, RFP responses, and pre-sales activities, providing architectural recommendations and effort sizing
- Work with cross-functional teams (Infrastructure, Security, Data, and Integration) to ensure seamless end-to-end solution delivery
- Support release planning, DevOps strategy, and CI/CD pipelines for Salesforce environments
Governance & Quality
- Ensure compliance with Salesforce best practices, governor limits, and data security policies
- Establish and maintain architecture governance frameworks, technical documentation, and design repositories
- Lead performance reviews, scalability assessments, and security audits of Salesforce solutions
Basic Qualifications:
- Minimum 10+ years of experience of Deep expertise in Apex, Lightning Web Components (LWC), SOQL/SOSL, REST/SOAP APIs
- Minimum 8+ years of experience Strong understanding of Salesforce data model, security, and integration architecture
- Minimum 10+ years of experience Hands-on experience designing and implementing Service Cloud, including Omni-Channel, CTI, Knowledge, and Case Management
- Proven track record of leading large-scale enterprise implementations
- Familiarity with DevOps tools (Copado, Jenkins, Git, Gearset) and CI/CD automation
- Experience in Agile delivery frameworks and global delivery models
- Excellent communication, presentation, and stakeholder management skills
Preferred Qualifications:
- Salesforce Certified Technical Architect (CTA) or actively pursuing CTA
- Knowledge of Field Service Lightning (FSL), Einstein Bots, or Salesforce Industries (Vlocity)
- Experience integrating Salesforce with legacy or cloud-based systems (AWS, Azure, SAP, etc.)
- Familiarity with Agile at Scale (SAFe, LeSS) and multi-cloud Salesforce implementations
Personal Attributes:
- Strategic thinker with a strong problem-solving and analytical mindset
- Excellent leadership and team collaboration abilities
- High attention to detail and commitment to quality
- Ability to manage multiple priorities and communicate effectively with both technical and business audiences
Salesforce Certifications (Mandatory):
- Application Architect or System Architect
- Platform Developer I & II
- Service Cloud Consultant
For applications and inquiries, contact: hirings@openkyber.com
Job Tags
Contract work,