Security Officer Job at Suffolk University, Boston, MA

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  • Suffolk University
  • Boston, MA

Job Description

Overview

The Suffolk University Community Service/Security officer position provides the Suffolk Community with the highest level of customer service, while maintaining a safe and secure environment that enhances the educational mission of the University. Suffolk is looking for customer service-oriented individuals, with a high degree of professionalism; who will be working in a friendly, student-oriented, inclusive & diverse environment in downtown Boston with opportunities to grow.

Responsibilities

  • Provide security & community assistance for the University faculty, students, staff and guests at Suffolk University buildings and properties.
  • Greet & screen visitors, maintain a fixed post, handle desk duty including access control, data entry and reporting, and conduct interior checks.
  • Prepare and submit appropriate reports.
  • Provide assistance and direction to students, faculty, staff and visitors to ensure compliance with University policies and procedures with respect to public safety matters.
  • Utilize de-escalation skills in situations where appropriate with students, staff, and visitors.
  • Verbally detain individuals who violate University public safety policies.
  • Call for police assistance as necessary.
  • Answer telephones, radio calls and aid callers, visitors, and other SUPD staff if requested.
  • Take photographs of community members to issue University identification cards.
  • Administer first aid and CPR to the level of training.

Requirements / Qualifications

  • Must have a high school diploma or GED.
  • Must be 18 years of age.
  • Must be available to work any shift as assigned.
  • Must have excellent communication and human relation skills.
  • Preferably have a valid CPR and First Aid certifications.
  • Must have no prior felony record.
  • Must be able to perform data entry and run simple reports from computerized systems.

Physical Activities

  • Sitting and standing for extended periods of time.
  • Walking and running as needed.
  • Walking up and down stairs.
  • Physically detaining a human being under the direction of a police officer or otherwise.
  • Assist police officer as directed in emergency situations.
  • Lifting a human as needed.
  • Work environment:
    • Ability to work inside and outside of building during all types of weather.
    • Ability to work flexible hours including all rotating shift assignments, nights, weekends, holidays; available for on‑call assignment and overtime as needed.
    • Ability to sit or stand at a location for long periods of time.
    • Ability to walk for extended periods of times.

Salary Range

  • Start: $20.16
  • 1 Year: $20.44
  • 3 Year: $20.85
  • 5 Year: $21.27
  • 7 Year: $21.69
  • 10 Year: $22.13
  • 15 Year: $22.56

The University may slot a new hire at any step above the starting rate for his or her position, taking into account the individual’s qualifications and experience.

Note Community Service/Security Officers do not have a warrant as a Special State Police Officer and thus have no arrest authority.

Note The Community Service/Security Officer is a uniformed position equipped with a radio. The use of tobacco products while on duty is prohibited.

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Job Tags

Full time, All shifts, Flexible hours, Shift work, Night shift, Rotating shift,

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