Job Description

Appalachian Veterinary Hospital is located in beautiful Newport, Tennessee and we are searching for an experienced Veterinary Receptionist. Come work with a team that supports you and celebrates your wins! Encounter a variety of new cases everyday and gain valuable experiences with household pets AND exotics! Our hospital has been rooted in the community for over 30 years and our clients are like family.

Perks of Living in Newport:

• Proximity to Nature: If you’re looking for waterfalls, mountains, and lake life Newport is a short road trip away from so many cool places
• Outdoor Adventures: Mountains in your back yard, hiking, climbing trips, these are all common. People have a desire to be outdoors in any condition
• Wildlife Viewing : Tennessee is one of the most diverse places in the United States for wildlife. We have many species that are found only in Tennessee. Some examples include the hellbender, Crown darter, and many other unique creatures. 

What you can expect

• A support team always willing to lend a helping hand
• A welcoming environment where team members can feel safe to ask questions and learn from coworkers and Doctors
• Opportunity to utilize your skill-set to the highest level and perform a wide range of procedures
• Ability to see a variety of cases 
• Growth & development opportunities

The Ideal Candidate

• Previous experience desired
• Passion for learning & caring for animals
• Team player who is willing to take initiative to jump in and help the team
• Ability to remain composed in stressful and emotional situations
• Ability to work efficiently in  fast-paced environment
• Avimark knowledge is a plus (not required)
• Outstanding client service and exceptional patient care
• Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required

Benefits

• Employee Pet Discount
• Health/Dental/Vision Insurance
• 401K opportunity 
• Paid time off for vacation/sick leave

To learn more about our hospital, visit

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