Job Description

Import Coordinator
To help excel our organization’s growth, we’re seeking an eager and passionate individual to join our team as an Import Coordinator supporting our Import Team’s operational tasks. This is an excellent opportunity to develop your professional growth in international and domestic logistics.

Key Responsibilities
- Prepare, control, and distribute all required air and ocean import documentation in a timely
fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)
- Ensure system information match with actual documentation
- Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
- Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
- Ensure accuracy and completeness of import documentation
- Act as an operational liaison with customer to provide excellent, professional customer service
- Coordinate truck deliveries with dispatch team
- Handle order fulfillment operations, billing, and customer service functions in a timely manner

Requirements
- Associates Degree (minimum); Bachelor’s Degree (preferred)
- 1+ years of experience in handling customer service (preferred)
- 1+ years in freight forwarding, logistics, and/or supply chain (preferred)
- Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)
- Speaks Korean (mandatory)

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