Job Description

What We Do

At 3Sharp, we leverage our technical marketing expertise to help our clients tell a better product story with demos and visuals that inform and excite their customers. We immerse ourselves in technology to identify the most compelling product story and then build, deploy, and support solutions that meet our clients' objectives. Check out this example of our work!

We love what we do, and our team of "Sharpies" is full of passionate, driven, creative, and fun industry experts! We are geeks at heart and love to craft elegant solutions using the latest technologies and cloud trends. We are also champions of work-life balance.

What’s Important to Us

Our employees are not only awesome at their jobs but exemplify our five core values. We hire for culture fit as well as aptitude to succeed in the role.

• Teamwork - We grow and achieve more by working as a team and by treating everyone with kindness, respect, dignity, and inclusion.
• Innovation - We create optimal solutions for our customers through innovation that combines the best of imagination, initiative, and technology.
• Empowerment - We support team members and customers alike by agreeing upon desired outcomes and trusting one another in how we work toward those outcomes.
• Transparency - We communicate in an honest and transparent manner that inspires trust with our employees and our customers.
• Integrity - We believe that when we do the right thing for our customers and team members, it leads to better outcomes for all.

Job Description

We are looking for a customer-facing Junior Project Manager. In addition to traditional project management responsibilities, this position will also manage the customer relationship and identify other potential revenue sources within that company. Job responsibilities include the following:

• Manage the project team - Staff and supervise productive and successful 3Sharp project teams and orchestrate the appropriate mix of resources to achieve the desired outcomes.
• Work directly with the customer, obtaining and refining requirements.
• Track financials and issues, working to resolve any blockers.
• Build relationships within the customer organization, tactfully managing any conflicts and competing priorities.
• Understand customer business goals and leverage customer relationships to actively pursue and close sales opportunities for new projects within their organization; help to price, sell, staff, and drive these engagements to their successful and profitable completion.

Within the first three months, we expect you to manage simple projects independently and owning your responsibilities effectively. At six months, you will be viewed internally as a trusted Project Manager who is knowledgeable about the systems and processes we work with. By a year of working here, we expect that you will be viewed as an expert externally and will be fully confident describing 3Sharp's processes to external stakeholders.

Qualifications

Successful candidates will bring a strong customer focus, balanced with deep technical and analytical skills needed to deliver against aggressive objectives.

• Superlative written, verbal, and interpersonal communication skills (internal and external facing).
• 0-5 years of project management, preferably of IT projects.
• Ability to manage multiple projects concurrently, including schedule and prioritization.
• Ability to control scope, with experience in requirements-gathering and validation.
• Ability to work in an environment of ambiguity and seek risk reduction through managing that ambiguity.
• Strong grasp of project metrics and reporting.
• Customer-facing experience, preferably with negotiation and relationship building.
• Passionate and positive about quality of deliverables, customer relationships, and your team.
• Ability to gain deep understanding of customer business goals and objectives.
• Well-versed in gaining and retaining customer and peer influence, with true excellence in a consultative approach to work.
• Experience supporting sales teams with proposal creation and customer engagement is also desired.

Additional Information

Salary:  This is a full-time, salaried exempt position paid between $84K to $108K per year, dependent upon experience.

Benefits: 3Sharp pays 90% of employee insurance premiums (medical, dental, vision) and offers a 401(k) match. New employees accrue 4 weeks of PTO in their first year and receive 9 paid holidays.

Remote Operations & Business Hours: 3Sharp's corporate headquarters are in Bothell, WA, but we largely function as a remote workplace. Occasional in-person meetings may be recommended by management. For this reason, we prefer applicants from Washington. Our core business hours align with Pacific Standard Time (PST) to facilitate consistent operations and teamwork.

Relocation:  Relocation assistance is not available for this role.

Sponsorship:  Applicants are required to be currently authorized to work in the United States. 3Sharp is unable to offer sponsorship, either now or in the future, for this specific position. This policy applies to all employment practices within our organization. We comply with federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities.

Equal Employment Opportunity Commitment: 3Sharp is committed to equal opportunity in employment. We ensure that all job applicants and employees are considered and treated fairly without discrimination in all aspects of employment, including hiring. This applies to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected under applicable federal, state, and local laws, regulations, and ordinances. For assistance or reasonable accommodations during the application or hiring process due to a disability, please contact RebeccaO@3Sharp.com . This email is intended for communication of accommodation requests only. Only applications sent via SmartRecruiters will be considered.

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