Job Description

:

Why We're Here

We believe heartfelt, human connections make peoplke's loves better. Especially the people who work here.

Or founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Responsible for development, execution, and measurement of strategic and tactical yield and inventory management to maximize rooms revenue via major distribution channels, including the GDS, Central and On-property reservations, Website, and third-party internet sites. You'll support the General Manager and the Sales Team by providing pertinent information and tools to enhance the property's sales and marketing efforts and decision-making processes. You'll identify, communicate, and execute opportunities to increase incremental revenue. With assistance from the Director of Sales, you'll provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections. ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Set and manage appropriate yield controls to maximize revenue on all distribution

channels, including CRO, GDS, Website, and third party channels.

• Communicate sell strategies with sales and operations team.
• Monitor and evaluate market demand trends, including surveying the competitors

strategies.

• Conduct weekly Yield meetings.
• Attend Sales and Marketing meetings and offer input.
• Provide statistical information to executive team members at the property.
• Complete and submit Kimpton Group monthly, quarterly, and yearly reports (as requested).
• Hire, train, and supervise reservation employees and operations, daily.
• Maintain and enhance client-vendor, travel agencies, and consumer relationships.
• Set and ensure accurate rate (SRP) loads.
• Monitor and evaluate CRO-Pegasus performance on a weekly and monthly basis, including Central Agents performance, i.e. Conversion, regret, denial (statistics), etc.
• Provide reports measuring results of hotels Sales and Marketing efforts and interpreting as needed.
• Ensure all reservations are entered in a timely and accurate manner.
• Set appropriate and congruent pricing among all market segments and distribution

channels. SPECIFIC EXPERIENCE WE'RE SEEKING:

• Bachelor's Degree is preferred.
• 3 years' experience in Reservations, Revenue, Sales and Marketing, Guest Services, Front Desk, or other similar role required.
• Knowledge of the GDS.
• Knowledge of internet distribution channels (business models and operations).
• Proficient in Microsoft Office suite.
• Strong verbal and written communication skills.
• Team-oriented and self-driven.
• Analytical and mathematical skills.
• Previous Revenue Management in Hotels preferred.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's Degree is preferred. 3 years' experience in Reservations, Revenue, Sales and Marketing, Guest Services, Front Desk, or other similar role required. Language Skills: Ability to read, write, and verbally communicate effectively and professionally. Compensation: $65-70K.We offer a competitive package of benefits including vacation, sick, dental/vision insurance, 401K and many other benefits to eligible employees. Additional Details : * The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

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