Job Description

About XOPS

XOPS is the autonomous IT company powering business-critical operations for the world's largest enterprises. We’re backed by proven technology, Fortune 50 customers, and top-tier investors, and we're scaling fast. Our platform is the world’s only  active system of intelligence  that autonomously executes complex IT lifecycle processes, freeing teams from repetitive tasks and driving enterprise-wide transformation.

As we build a world-class go-to-market engine, we’re looking for sharp, hands-on talent that thrives in high-growth environments and wants to help define the systems that scale with us.

The Role

We’re seeking a  strategic, hands-on Senior Salesforce Administrator  to take ownership of our Salesforce ecosystem and help power the next phase of growth at XOPS. In this role, you'll  redesign and scale  our CRM infrastructure to support a complex, enterprise sales motion and drive operational excellence across our go-to-market organization.

You’ll be a key partner to sales, marketing, customer success, and Sales Operations, building scalable architecture, driving automation, and integrating intelligent tools that increase efficiency and accelerate execution. This is a high-impact role for someone who loves solving tough problems, creating clarity in ambiguity, and shaping the Sales Operations foundation of a Series A rocket ship.

What You’ll Do

• Own all aspects of Salesforce administration including user support, configuration, data hygiene, and permissioning.
• Redesign our CRM architecture to align with evolving enterprise GTM needs, including multi-threaded deal cycles and ABM strategies.
• Coordinate between the business and SFDC developers to drive technical requirements to tangible business outputs.
• Produce high quality reports to be used for forecasting meetings to cover pipeline, deals, and more.
• Build and maintain advanced automations, workflows, and validation rules to support operational scale and reduce friction across the revenue funnel.
• Integrate AI-driven and sales productivity tools (e.g., forecasting, enablement, enrichment, and conversational intelligence).
• Partner with sales, marketing, and customer experience teams to improve data quality, funnel visibility, and pipeline health.
• Own CRM audits, field architecture, and data model integrity to ensure consistent and usable reporting.
• Manage and optimize adjacent Sales Operations tech stack (e.g., Outreach, Looker, Marketo, etc.).
• Build and maintain a Sales Operations systems roadmap that scales with the business.
• Deliver user training, onboarding, and best practices to improve system adoption and performance.

Requirements

What You Bring

• 5+ years of hands-on Salesforce administration and architecture experience (preferably in high-growth SaaS).
• Deep knowledge of Salesforce Sales Cloud, Flow, Lightning, and Apex fundamentals.
• Experience designing systems that support enterprise sales teams, including ABM workflows, forecasting, and attribution.
• Familiarity with tools like Outreach, Looker, Marketo, ZoomInfo, Clari, or similar.
• Strong understanding of data hygiene, enrichment, and CRM integrations.
• Excellent communication skills and the ability to partner cross-functionally with GTM leaders.
• Self-starter mentality with a builder mindset, you don’t just maintain systems, you make them better.

Bonus Points For

• Salesforce certifications (Admin, Advanced Admin, Platform App Builder, Architect)
• Experience at a B2B startup or Series A–C tech company
• Exposure to AI-enabled GTM platforms and tools
• Experience supporting complex deal structures or multi-product go-to-market models

For this part-time contracting role, the estimated hourly range is between $53 - $67 USD. The actual hourly compensation will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the hourly range for this role may be modified.

Benefits

Why XOPS

• Build the foundation of a category-defining company at a pivotal stage
• Work with a seasoned leadership team with a track record of scaling companies from $10M to $1B+
• Own impactful projects that directly accelerate our growth and customer outcomes
• Join a fast-moving, low-ego, high-talent team where your work matters

Please note: This is a full-time contractor position with no predefined end date . The role offers ongoing engagement with the potential for long-term collaboration based on performance and business needs.

XOPS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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